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Frequently Asked Questions: Errors

Q. I've installed the software and now I'm getting and Error #91.

A. Error 91 is a 'database' error.  The fix requires all computers with the OA software and database be removed completely and verified. If you wish to preserve your database save it to a 'flashdrive' but do not leave the database on the computer. Once everything is removed and verified reinstall the software to the C drive ONLY.  The database is also installed on the C drive inside the Outcomes Assessment folder. Install only one computer at a time in a network and verify everything works before adding another computer to the network.